ORDER PROCESSING: Our orders are usually processed in 2-5 business days from when we receive your order. If you order a large amount of Smelly Good Stuffs products, your order may take a day or two longer, as we make our online orders as we receive them ensure the freshest quality for you. Also take into consideration holidays and weather conditions. These slow down the USPS, and your order may sometimes take a little longer than expected. Your credit card payment will be processed through PayPal. Even if you do not have a paypal account you can still purchase from our store through PayPal safely and securely (by clicking on "continue" under "don't have a paypal account" on the final payment page). PLEASE NOTE: Your payment will be processed through PayPal under anna at smellygoodstuffs dot com.
We ship all our orders out USPS Priority Mail with Delivery Confirmation. We will send you your tracking number when we notify you that your order has shipped. You can tack it HERE on the USPS website.
PURCHASING OF FRAGRANCE OILS, BODY OILS, ESSENTIAL OILS, etc.: Due to the rough travel conditions if the USPS it isn't uncommon for our Fragrance Oils, Essential Oils, Body Oils, etc. to leak a little in transit. We tape the lids and put them in plastic baggies and wrap the baggies to help prevent any leakage.
PURCHASING OF Smelly Good Stuffs Stick Incense: All stick incense orders are made to order. The sticks will probably be a little wet when the arrive. This should not be a problem with burning them. To read more information about Smelly Good Stuffs Stick Incense visit our blog.
SHIPPING OPTIONS OFFERED: We offer a FLAT RATE of $7.99 for all orders.
WHERE WE SHIP TO: Our current shipping rates are calculated for orders delivered within the 50 United States. We do not currently ship to FPO, APO or addresses not within the united states.
PAYMENTS WE ACCEPT: We only accept PAY PAL for payment at this time. Your credit card payment will be processed through PayPal. Even if you do not have a paypal account you can still purchase from our store through PayPal safely and securely (by clicking on "continue" under "don't have a paypal account" on the final payment page). All orders must be done through our website and PayPal. We do not accept phone orders or mail orders.
PLEASE NOTE: Your payment will be processed through Pay Pal under anna at smellygoodstuffs dot com.
RETURNS: If your order isn't correct or was damaged during shipping, please contact us via telephone between 9:30am and 4:30pm CST within 48 hours of receiving your package. No Refunds will be given on returned items without first notifying us. Any return shipping costs are your responsibility.
USE OF PURCHASED ITEMS: We do not take any responsibility for what you do with the items purchased from this site. Any damage or injury caused by careless actions with the items within this site are solely your responsibility.
IF YOU PURCHASE ESSENTIAL OILS: The products and claims made about the Essential Oil products sold on this site have not been evaluated by Smelly Good Stuffs Incense, their owners/employees, or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. Smelly Good Stuffs Owners/Employees, are not qualified to provide usage information regarding any of these products. Information listed on labels and on this site are for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional, or any information contained on or in any product label or packaging. You should not use the information on these products to diagnosis or treatment of any health problem or for any prescription of any medication or other treatment. You should consult with a health care professional before starting any diet, exercise or supplement program, or before taking any medications or using essential oils, or if you suspect you might have health problems. By purchasing essential oils from Smelly Good Stuffs, you submit that you are in agreement with our disclaimer and terms of use.
OUR BUSINESS ADDRESS AND CONTACT INFORMATION can be found on our Main Page.